Ramp Warranty Form

Caliber Inc. is issuing a Ramp Pro center section replacement on certain Tri-Fold Ramps (Caliber PN 13526) for missing welds in our manufacturing process.  Under the right circumstances, the lugs/paddles on a snowmobile could create enough torque to twist off some of the cross members (rungs) on the ramps.  As these ramps do not meet our high standard of quality, Caliber is proactively replacing all affected ramps.  Please follow the steps below to have your replacement center section sent to you or your local dealership. Please accept our sincere apology for any inconvenience this may cause.

Step 1. Identify suspect product: Look at your ramp and verify that you have a ramp in the affected lot (that has missing welds). The ramps affected in this issue have a center spine. Although the center spine is not the reason for the failure, it is an identifier of ramps manufactured between Oct. 2017 and Present. (Purchased in the last 4 months)

Step 2. Receive and replace center section: We will send you a confirmation email indicating you will be receiving a replacement center section. Caliber will pay for ramp center section and shipping. The replacement will be delivered as soon as possible. Instructions for replacing center section will be included in your shipment. Again, we apologize for any inconvenience any hope you accept our replacement as a token of Caliber’s commitment to quality. Regards, Caliber Team

Email:
rampcare@caliberproductsinc.com